Communications & Outreach Operations Analyst

Lawrence Berkeley National Lab’s (LBNL) Building Technology Urban Systems Division has an opening for a Communications & Outreach Operations Analyst to join the team.

IMPEL is a program based at Lawrence Berkeley National Laboratory and funded by the U.S. Department of Energy’s Building Technologies Office. IMPEL provides early-stage building technology innovators with pitch coaching and business plan training, and pipeline access to incubators and accelerators. Learn more about the program at impel.lbl.gov.

Cradle to Commerce connects inventors and entrepreneurs with these curated climate technologies and critical resources like state-of-the-art test beds, prototyping facilities, and scientific resources for technology advancement. The program provides entrepreneurship training and access to early commercialization partners, mentors, and investors.

Reporting to the Program Manager and working under general supervision, the Program Operations Analyst 1 (POA-1) is responsible for assisting in planning and executing outreach-related efforts for two technology commercialization programs, IMPEL and Cradle to Commerce, both based at Berkeley Lab.  This includes using basic skills and professional concepts in project/initiative planning, budgeting and scheduling, and developing graphic content and copy for the programs’ outreach channels. You will assist with planning efforts for projects/programs and determining corrective actions for smaller-scale issues/problems. You will exercise judgment within defined procedures and practices and may provide recommendations based on their analysis.  You will collaborate primarily with internal program/project contacts and may have limited contact with external collaborators.

What You Will Do:

• Support general pre-work of communications-related activities and coordinating with the ETA Communications Office to help develop outreach strategies to recruit a new Innovator cohort. Support the operations and administrative matters of the internal program team and a marketing subcontractor to help coordinate outreach activities and timelines based on program goals, writing copy, and designing outreach collateral. 
• Interact with virtual Innovator community engagement by updating the virtual Slack community, LinkedIn pages, and developing original visual content for social media posts, printed collateral, and program events.
• Assist with market research: relevant conferences and events for program participation and innovator product developments.
• Assist with developing ideas for, draft, and format blog posts.
• Provide program administrative and planning support by helping build graphics for slide decks, visuals and content as well as Excel charts.
• Assist with developing and maintaining program indices and organizational structures to organize program files and data.
• Develop quarterly newsletters and mailing lists.
• Work within ETA Communication Office and Lab requirements to support internal communications, including updating the IMPEL distribution list, and tracking and updating Innovator progress (technology type, program pipeline, demographics, alumni surveys, success stories, and post-event surveys), and ensuring consistent branding and messaging across communication channels.

Additional Responsibilities as needed:

• May assist in program planning, budgeting and scheduling.
• Assist with identifying opportunities for IMPEL to present at events, and gain visibility.
• May monitors project tasks from start to finish using gantts and other program tools.
• Organize technical and management meetings and program events.
• May conduct outside analysis to determine recommendations for best practices.
• May provide input on the program operational strategy.
• Perform additional administrative support as required.
• Other duties as assigned.

What is Required:

• BA/BS degree with 1-3 years of related experience.
• Demonstrate experience supporting the operations of a small-moderate scope program.
• Experience developing content for newsletters, blogs, social media, and/or short promotional videos.
• Demonstrated experience providing support in the following areas: presentation design and development, process flow diagrams, program and project coordination, document and report preparation, logistics coordination.
• Experience with handling sensitive and confidential information with a high level of discretion and integrity. 
• Experience in working with communications and design tools such as Google suite, Canva, iMovie or other video editing software, Constant Contact, mail merges.
• Excellent verbal and written communication skills.  
• Strong analytical and problem-solving skills with proven ability to identify, characterize, analyze, report and implement solutions to complex and non-routine problems.  
• Proven ability to independently establish priorities, perform multiple tasks simultaneously with short deadlines and frequent interruptions, and deliver desired results in a timely and accurate manner. 
• Ability to work independently, with some supervision, and demonstrate initiative in meeting established goals and/or expectations. 
• Thrives in a fast-paced environment.
• Strong time management skills and the ability to prioritize projects and tasks.
• Ability to anticipate and solve problems, and adjust one’s approach as required to meet changing needs. 
• General awareness of climate challenges and opportunities; interested in climate action.

For full consideration, please apply by Dec 1, 2024 with the following application materials:

• Resume
• Cover Letter

Notes:

• This is a full-time, 1 year, term appointment with the possibility of extension or conversion to Career appointment based upon satisfactory job performance, continuing availability of funds and ongoing operational needs.
• The full salary range for this position is $70,476.00 - $118,932.00. The budgeted salary range that the Lab reasonably expects to pay for this position is $83,687.40 - $92,496.60 Salary offers will be commensurate with the final candidate’s qualification and experience, including skills, knowledge, relevant education, and certifications, and also aligned with the internal peer group.
• This position may be subject to a background check. Any convictions will be evaluated to determine if they directly relate to the responsibilities and requirements of the position. Having a conviction history will not automatically disqualify an applicant from being considered for employment.
• This position is eligible for a flexible work mode, with onsite or hybrid work being the preferred modes. Hybrid work is a combination of teleworking and performing work on-site at Lawrence Berkeley National Lab, 1 Cyclotron Road, Berkeley, CA. Individuals working a hybrid schedule must reside within 150 miles of Berkeley Lab. Work schedules are dependent on business needs.

Want to learn more about working at Berkeley Lab? Please visit: careers.lbl.gov

Berkeley Lab is committed to inclusion, diversity, equity and accessibility and strives to continue building community with these shared values and commitments. Berkeley Lab is an Equal Opportunity and Affirmative Action Employer. We heartily welcome applications from women, minorities, veterans, and all who would contribute to the Lab's mission of leading scientific discovery, inclusion, and professionalism. In support of our diverse global community, all qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.

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