IT Communications Manager

Join Lawrence Berkeley National Lab’s (LBNL) Information Technology Division and be part of a world-class team dedicated to advancing open science. As the IT Communications Manager, you will play a crucial role in shaping and executing communication strategies essential to IT's success.

Responsibilities Include:

• Leading internal outreach efforts such as newsletters, website content, events, and training.
• Developing and maintaining comprehensive communication campaigns aligned with institutional priorities.
• Managing and enhancing Lab-facing documentation and IT service catalog.
• Creating outreach and training materials, including specialized content for different audiences.
• Monitoring major vendor releases and prioritizing based on laboratory needs.
• Developing and executing long-term communication plans to promote IT services effectively.

What is Required:

Program Manager Level 2:

• Bachelor’s Degree in journalism, public relations, English, or communications or equivalent and a minimum of 5 years in some combination of working in organizational communications, public relations, and/or internal communications, or an equivalent of education and experience.
• Experience with various media channels, positioning messages according to the distinct needs of each constituency, and ensuring that messages are accurate, polished and of a quality and tone consistent with the company’s leadership and culture. Effectively leverage social media.
• Extensive experience developing written communication products, ideally related to technology, IT, science, or research.
• Demonstrated ability to listen to and understand senior leaders and subject matter experts and gain collaborative support for communication strategies, plans, and products.
• Experience in researching issues and developing clear, concise messages that explain an issue and the intended strategic direction, and articulating its impacts. 
• Experience developing and managing internal communications.
• Demonstrated ability to write clearly and succinctly for a variety of audiences. 
• Experience in coordinating and executing live events, such as town halls and employee meetings.
• Track record of working with confidential and sensitive information.
• Track record of working well under pressure, during tight deadlines, with tact and professionalism.
•  Ability to work independently and within cross-functional teams to achieve desired outcomes.
• Experience working in an environment that acknowledges and encourages diversity and inclusion. 
• Access to a knowledge base of best-in-class trends, tools, approaches, resources, and peers through professional society engagement and professional networks.
• Effective time and project management skills with the ability to prioritize work assignments, work collaboratively with others, and adjust schedules based on changing requirements.

Program Manager Level 3:

• Bachelor’s Degree in journalism, public relations, English, or communications or equivalent and a minimum of 8 years in some combination of working in organizational communications, public relations, and/or internal communications, or an equivalent of education and experience.
• Advanced skills in engaging with and managing a diverse range of stakeholders, including senior leadership, external partners, and media representatives.
• Proven ability to negotiate and influence at a high level, ensuring alignment of communication strategies with organizational objectives. 
• Familiarity with advanced communication technologies and analytics tools. Ability to leverage data in optimizing communication strategies.

Desired Qualifications:

• Master's Degree in related field.
• Additional certifications in Digital Marketing, Strategic Communications, or Advanced Public Relations.
• Experience in leadership roles or managing complex communication projects.
• Background in technology, IT, or scientific research.

The Program Manager 2 position is expected to pay $122,916.00-$150,216.00 annually, which fits within the full salary range of $109,248.00-$184,356.00. Salary for this position will be commensurate with the final candidate’s qualification and experience, including skills, knowledge, relevant education, certifications, and aligned with the internal peer group.

The Program Manager 3 position is expected to pay $148,860.00-$181,944.00 annually, which fits within the full salary range of $132,312.00-$223,296.00. Salary for this position will be commensurate with the final candidate’s qualification and experience, including skills, knowledge, relevant education, certifications, and aligned with the internal peer group.

Notes:

• This is a full-time career appointment, exempt (monthly paid) from overtime pay.
• This position may be subject to a background check. Any convictions will be evaluated to determine if they directly relate to the responsibilities and requirements of the position. Having a conviction history will not automatically disqualify an applicant from being considered for employment.
• This position is eligible for a hybrid work schedule - a combination of teleworking and performing work on site at Lawrence Berkeley National Lab, 1 Cyclotron Road, Berkeley, CA. Work schedules are dependent on business needs. Individuals working a hybrid schedule must reside within 150 miles of Berkeley Lab.

Learn About Us:

Berkeley Lab (LBNL) addresses the world’s most urgent scientific challenges by advancing sustainable energy, protecting human health, creating new materials, and revealing the origin and fate of the universe. Founded in 1931, Berkeley Lab’s scientific expertise has been recognized with 16 Nobel prizes. The University of California manages Berkeley Lab for the U.S. Department of Energy’s Office of Science.

Working at Berkeley Lab has many rewards including a competitive compensation program, excellent health and welfare programs, a retirement program that is second to none, and outstanding development opportunities. To view information about the many rewards that are offered at Berkeley Lab- Click Here.

Berkeley Lab is committed to Inclusion, Diversity, Equity and Accountability (IDEA) and strives to continue building community with these shared values and commitments.

Berkeley Lab is an Equal Opportunity and Affirmative Action Employer. We heartily welcome applications from women, minorities, veterans, and all who would contribute to the Lab’s mission of leading scientific discovery, inclusion, and professionalism. In support of our diverse global community, all qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. 

Equal Opportunity and IDEA Information Links: Know your rights, click here for the supplement: "Equal Employment Opportunity is the Law" and the Pay Transparency Nondiscrimination Provision under 41 CFR 60-1.4.